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Despite being KYC verified and reaching out owo customer support, he received w istocie help or resolution, which led owo frustration and plans owo boycott the casino. The Complaints Team państwa unable to investigate further as the player did not respond owo requests for additional information, resulting in the rejection of the complaint. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks.
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Later, the complaint was rejected again due owo the player’s unresponsiveness. The player from Australia has deposited money into the casino account, but the funds seem to be lost. The casino provided us with the information that the destination wallet address from the provided transaction confirmation does not belong owo its payment processor. Moreover, the data provided żeby the player contain different data, which does not match his claims. Later, the player państwa not able owo cooperate with us in resolving the issue and after several attempts, he was not able owo provide us with the relevant answers and details.
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